Deliverable Policy
What you receive after you give, when it arrives, and where the money actually goes.
Effective date: August 29, 2026
1. What a donation is
SPARKS Book Club is a registered 501(c)(3) nonprofit, EIN 42-1928886. We don't sell products or services. A donation is a charitable gift, and no goods or services are provided in exchange for it — which is why the full amount is generally tax-deductible.
Nothing is shipped to donors. The packages we mail go to enrolled students, and enrollment is free and entirely separate from giving.
2. What you receive, and when
| What | How | When |
|---|---|---|
| Payment receipt | Email, from our payment processor | Immediately |
| On-screen confirmation with a reference number | In your browser | Immediately |
| Acknowledgment letter for your tax records | Email from SPARKS | Within 10 business days |
If a receipt doesn't arrive, check your spam folder first, then email us and we'll resend it.
3. Where the money goes
SPARKS is entirely volunteer-run. Donations fund the program directly:
- Books — a copy for every student, theirs to keep.
- STEM and craft supplies for the hands-on activity that goes with each book.
- Postage and packaging to mail a package to each student before every session.
We direct gifts wherever the need is greatest across the program. If you'd like a gift used for something specific, email us before giving and we'll tell you honestly whether we can commit to it.
4. What students receive
This is what your gift pays for, though it's delivered to enrolled families rather than to donors. Before each monthly session, we mail every enrolled student a package containing the book and the materials for that session's activity. We aim to have it arrive before the session date, and we email families when packages go out.
Enrollment is free. Families never pay for a book, a package, or a session. See Join for how it works.
5. If something doesn't arrive
- A missing receipt or acknowledgment: email us and we'll resend it the same week.
- A student package that didn't arrive before a session: tell us and we'll send a replacement where we can, or make sure the student can take part without it.
- A problem with a charge: see our Donation and Refund Policy.
6. Contact us
Email becca@sparkslearning.org. A real person reads it and will answer.